FAQ

To open a new 50K account, follow these steps:
1. Install 50K app from the online stores (Google Play or Apple Store).
2. Choose an account type ('Invest' or 'Trade') and click on 'Setup Account' button.
3. Enter your email address, and set a password or sign up with your Facebook or Google accounts. Alternatively, you can enter as a guest with no need to enter any credentials.
4. Your account has been successfully opened.

You should be at least 18 years old.

Yes, your money and assets are safe with 50K.
Both on '50K Invest' and '50K Trade', your funds are kept in segregated client accounts.
On '50K Invest', your assets are also held in custody under your name.
Additionally, 50K is domain owned and operated by 50CoinsCY Ltd, a Cyprus Investment Firm (CIF) authorized and regulated by the Cyprus Securities and Exchange Commission (CySEC). The firm holds a license number 282/15 and is registered under the company number HE336677, ensuring operation under strict regulations and standards.

After installing the 50K app on your device, make sure the 'Real' account indication appears on the upper left corner of the page (no matter if you are using 'Trade' or 'Invest'). In case you see the 'Demo' indication, click on it, scroll down the main menu and click on 'Switch To Real Money' button.
To start investing with your real investment account or begin trading with your real trading account, follow these steps:
1. Provide personal details and answer a short questionnaire which will assist us to assess your knowledge and experience in relation to our services and products.
2. Make a Deposit.
3. Verify your account.
You are good to go!

After installing the 50K app on your device, click on the 'Real' account indication appears on the upper left corner of the page (no matter if you are using 'Trade' or 'Invest'). Scroll down the main menu and click on 'Switch To Demo' option.
You are good to go!

From Real to Demo: Click on the 'Real' account indication appears on the upper left corner of the page (no matter if you are using 'Trade' or 'Invest'). Scroll down the main menu and click on 'Switch To Demo' option.
From Demo to Real: Click on the 'Demo' account indication appears on the upper left corner of the page (no matter if you are using 'Trade' or 'Invest'). Scroll down the main menu and click on 'Switch To Real Money' button.

You have the right under certain conditions to ask us to delete your personal data from our records. If your situation meets these conditions and there are no legal reasons for us to keep your data (for example, if Cypriot or EU laws require us to retain it), we will remove your personal data from our system.
In respect to the aforementioned rights, we will respond to requests for personal data and, where applicable, will correct, amend, or delete your personal data. You can send the relevant request to the following e-mail address: dpo@50K.trade, and we'll assist you accordingly.

Click the 'Account' button located on the lower right corner of '50K' app. Select 'Verification Center' and then click on 'Provide Personal Details.' If you haven't yet filled out your personal details, you will be prompted to do so. After entering your details, you can upload the necessary documents. You may use your mobile camera to take photos of the documents, or you can upload files that are already stored on your mobile.

*Documents can be uploaded in the following formats: .pdf, .jpg and .png

Any copy of your valid passport or an identification card (both sides of the card). This document must contain:
1. Full Name
2. Date of Birth
3. A Photograph

Verification of your Identity is required in order to comply with financial service law and to avoid fraud or identity theft. Your information is always kept confidential and safe with limited access.

In order to verify your account, both your identity and place of residence needs to be verified. The account verification is done to keep your security and to comply with regulations. We shall perform these checks during the registration process as well as on an ongoing basis according to the company's requirements.

Tax Identification Number (TIN) is a number issued by government tax authorities to individuals and organizations to uniquely identify them. Each country/jurisdiction has its own TIN form.

'50K Trade' is the function within '50K' app that enables trading of CFDs on global Stocks, Indices, Commodities, Forex, and Cryptocurrencies.

A Contract For Differences (CFD) is a financial derivative that is monitored closely by financial regulators.
CFDs were developed to allow customers to enjoy all the benefits of holding Stocks, Indices, Forex, Commodities and even Cryptocurrencies without having to physically own the underlying instrument. When a customer enters into a CFD at a quoted price, the difference between the opening price and the closing price of the CFD, may be the profit or loss, hence the term 'Contract For Difference' or CFD.

When you trade with '50K Trade' you are trading on a Contract for Difference (CFD). A CFD is a financial derivative that is monitored closely by financial regulators.
When you Buy or Sell a CFD you enter a contract with the CFD issuer, '50K'. You are not buying or selling the underline asset, but are entering a contract that allows you to potentially benefit from the price movement of that asset. In other words, two parties enter into an agreement to trade on the price difference between the entry price (either Buy or Sell) and the closing price.
For a Buy contract, if the trade’s closing price is higher than the opening price, then '50K' will pay the buyer the difference, and that will be the buyer’s profit. If, however, the trade’s closing price is lower than the opening price, then the buyer will pay '50K' the difference, and that will be the buyer’s loss.
For a Sell contract, the opposite is true, i.e. if the trade’s closing price is lower than the opening price, then '50K' will pay the seller the difference, and that will be the seller’s profit. Conversely, if the trade’s closing price is higher than the opening price, then the seller will pay '50K' the difference, and that will be the seller’s loss.
In other words, if you believe the price is going to rise, you would rather buy (also known as Go Long), or if you believe the price is going to fall, you would better sell (Go Short).

The main advantages of CFD trading are:
1. The ability to Sell which is not always available to all instruments at global financial markets.
2. Leverage - you can use a small amount and borrow larger amounts from your broker and gain higher profits or losses.
3. Simplicity - you don't actually own the underlying financial asset. For example, while trading Cryptocurrencies there is no need to open a digital wallet.
The main disadvantages of CFD trading are:
1. You are not holding the underlying asset. For example, while trading CFDs on stocks, you don't own the stock itself.
2. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. You may refer to our "Risk Disclosure Notice" document.

'50K Trade' enables to trade CFDs on the world’s most traded Indices, Stocks, Commodities, Forex and Cryptocurrencies.

Indices - a stock index is a statistic that reflects the composite value of a group of stocks. The stocks listed within an index bear similar characteristics such as trading on the same stock exchange, being in the same industry, having comparable market capitalizations, etc. World-leading indices are available for trading through CFDs at '50K Trade'. With a leverage of up to 1:20, you are exposed to the world's leading equity indices.

Stocks - represent units into which a company’s capital is divided for investment and ownership purposes. When trading CFD Stocks, you enjoy all the benefits of having an interest in the price movement of the stock, without having to physically own it. '50K Trade' allows you to trade through CFDs the world’s most actively traded stocks. With a leverage of up to 1:5, you are exposed to the most actively traded shares listed on different world's stock exchanges.

Commodities - are hard assets ranging from wheat to gold to oil, and as there are so many, they are grouped together in three major categories: agriculture, energy and metals. Commodities are traded by dealers on an open exchange. That means that the prices change every day. Commodities futures are an agreement to buy or sell a commodity at a specific date in the future, at a specific price. Top World’s commodities are available for trading through CFDs at '50K Trade'. With a leverage of up to 1:20 with Gold and up to 1:10 with all the rest, you are exposed to the world's most actively traded commodities.

Forex - the foreign exchange market for trading currencies. When referring to CFD Forex trading, we refer to the exchange of one currency for another at an agreed exchange price. In order to conduct foreign trade and business, currencies need to be exchanged. At '50K Trade', you can trade CFDs on some of the world's most popular Forex pairs. With leverage of up to 1:30, you are exposed the world's most actively traded Forex pairs.

Cryptocurrencies - A digital currency that is secured by cryptography, most of these currencies are decentralized networks based on blockchain technology - a distributed ledger enforced by a disparate network of computers. When trading CFD on Cryptocurrencies, you enjoy all the benefits of having an interest in the price movement of the currency, without having to open and maintain a digital wallet. '50K Trade' allows you to trade through CFDs the world’s most attractive Cryptocurrencies. With a leverage of 1:2, you are exposed to the world's most attractive coins.

* CFDs are complex instruments and come with a high risk, of losing money rapidly due to leverage.
* Using higher leverage carries an increased potential for financial risk. You may refer to our "Risk Disclosure Notice" document.

No.
Since '50K' offers CFD trading, you don't own Cryptocurrencies and therefore you don't need to have a wallet or to open one.

'50K Invest' is the function within '50K' app that enables investing in real assets such as global stocks and ETFs.

'50K Invest' enables you to invest in the world's most tradable real assets, such as stocks and ETFs.

Stocks - represent units into which a company’s capital is divided for investment and ownership purposes. Wiith '50K Invest', you are exposed to the most actively traded shares listed on different US and EU stock exchanges.

ETFs - Exchange-Traded Funds, are investment funds that are traded on stock exchanges, much like stocks. They hold assets such as stocks, commodities, or bonds and generally operate with an arbitrage mechanism designed to keep trading close to its net asset value, though deviations can occasionally occur. '50K Invest' allows you to invest the most actively traded ETFs listed on different world's stock exchanges.

You might use the search control by typing the name of an instrument and a list of relevant results should popup. Alternatively, you may search for an instrument by exploring the lists of instruments of each instrument category.
In '50K Trade' the categories are (all areCFDs):
Stocks, Indices, Commodities, Forex, and Crypto.
In '50K Invest' the categories are:
Stocks and ETFs.

An Order is a request to 'Buy' or 'Sell' , in a certain amount, on any instrument

To place an order, you should follow these steps:
1. Select the instrument you would like to trade/invest and then click on 'Trade'/'Invest' button respectively.
2. Click on 'Buy' in case you think price should rise, otherwise, click on 'Sell' in case you think price should fall (available in '50K Trade' only).
3. Set the amount, you would like to trade in currency or instrument's units.
4. Should you want to change some of the order's settings, you may do the following:
 4.1 'Set Position Limits' - Allows you to specify the price at which an open position shall be auto closed for a profit and/or for a loss (actual price may be slightly different due to slippage).
 4.2 'Set Order Price' - Allows you to specify at which price, order shall be executed (actual price may be slightly different due to slippage).
5. Click on 'Buy' or 'Sell' button to execute the order.

You have 2 options to cancel an order:
1. In case you have an open order on a specific instrument, that order shall be displayed below that instrument. Click the 'x' icon and then click on 'Cancel Order' button. The order shall be closed.
2. At the 'Portfolio' page. Click on the 'x' icon of the order you would like to cancel. Click on 'Cancel Order' button. The Order shall be closed.

A position is a set of one or more orders on a single instrument, that have been already executed and are still open. Each instrument may have only one single position at a given time.
For Example:
In case the following orders were executed:
1. Buy 500 units of ABC stock at Price X
2. Buy 300 units of ABC stock at Price Y
3. Sell 200 units of ABC stock at Price Z
You will have a single position of ABC stock with a market exposure of 600 units.

You have 3 options to close a position:
1. In case you have a position on a specific instrument, that position shall be displayed below that instrument. Click the 'x' icon and then click on 'Close Position' button. In case markets are open, the position shall be closed.
2. In the 'Portfolio' page, Click on an opened position you would like to close. Click on 'Close Position' button from the popup menu. At the 'Position' page, approve your action by clicking the 'Close Position' button. In case markets are open, the position shall be closed.
3. In case you have an opened 'Buy' position, Enter the same amount you have opened the position with and click on 'Sell' button. In case you have an opened 'Sell' position, Enter the same amount you have opened the position with and click on 'Buy' button. In both cases and in case markets are open, the position shall be closed.

* In case you want to partial close a position, you may do so by checking the 'Partial close' checkbox, before clicking on 'Close Position' button.

Leverage enables investors to increase their exposure to a financial instrument, without investing the whole amount of funds needed to take the trade. When using Leverage, investors invest only a fraction of the total value of a position. Both, Profits and Losses are based on the total size of the position, which may lead to much larger Profits as well as losses when using high leverage.

* Each instrument type has a different maximum leverage level.
* Using higher leverage carries an increased potential for financial risk. You may refer to our Risk Disclosure Document, as well as to our Leverage Policy Document.

Margin is the minimum amount of funds, one must have in his balance, in order to open a new position or to keep an existing position opened for a specific instrument. Each instrument type might have different margin requirements. In order to know what are the initial margin requirements for a specific instrument, click on the 'Info' button of that instrument and then click on 'Details'.
* The Cyprus National Product Intervention Measures introduced a margin close-out level when the clients’ funds fall to 50% of the maintenance margin needed to maintain their open positions on their CFD account.

The required funds to open a position that should be free in your Real Account.

In order to keep positions open, equity must exceed the accumulated maintenance margin (min. account value) level. If this margin level is not maintained, positions will be automatically closed.
* The Cyprus National Product Intervention Measures introduced a margin close-out level when the clients’ funds fall to 50% of the maintenance margin needed to maintain their open positions on their CFD account.

Yes.
Dividends are a portion of corporate profits allocated to shareholders, distributed on a specific date known as the 'ex-dividend date'. Depending on your position, your account may be credited or debited if you are holding a stock that pays dividends:
- If you hold a Long position (Buy), you will receive a portion of the dividend payment in your balance.
- If you hold a Short position (Sell), a portion of the dividend payment will be deducted from your balance.

Withholding tax on dividends is often required by governments to collect taxes on income at the source. This means that the tax is deducted from the dividend payment before you receive it. Regarding US stocks, the withholding tax may be reduced depending on your country of residence by completing the dedicated tax form in the '50K' app. For other stocks, the specific withholding tax rate is determined by relevant international treaties.

W-8BEN form is a US Internal Revenue Service (IRS) form, allows non-US individuals and businesses to confirm they are not a US taxpayer.
Signing the W-8BEN form will ensure that any tax reduction on US-based dividends is applied correctly.

From '50K Invest' to '50K Trade': Click on the 'Invest' account indication appears on the upper left corner of the page (no matter if you are using 'Demo' or 'Real'). Click on '50K Trade' button (the button on the right).
From '50K Trade' to '50K Invest': Click on the 'Trade' account indication appears on the upper left corner of the page (no matter if you are using 'Demo' or 'Real'). Click on '50K Invest' button (the button on the left).

In order to gain your daily interest, you should collect it on a daily basis. To do so, please follow these steps:
 1. Click on 'Account' and then select 'Earn Interest'
 2. Click on 'Collect Interest' button
Congratulations! your balance has been credit with the daily interest.

In order to receive your yearly interest, you must actively collect your daily interest on a daily basis. In case you won't collect it daily, you would still get the interest but without the small profit gained from compounding. The maximum yearly interest you may receive depends on your account's currency:
 4.2% for Euro account
 1.5% for CHF account
 7% for HUF account
 6% for PLN account
 2.5% for DKK account
 3% for NOK account
 3% for SEK account

The daily interest rate, r, is calculated from the yearly interest rate, R, using the following formula:
r=(1+R)^(1/365) - 1
For Example:
For a yearly interest of 5% (R = 5%), a daily interest of 0.0134% (r = 0.0134%) shall be received.

Interest is awarded on the following basis:
1. In the case of an 'Invest' account:
The daily interest is awarded based on your account's minimum balance recorded on that particular day.
2. In the case of a 'Trade' account:
The daily interest is awarded based on the minimum 'Available Funds' recorded on that particular day. 'Available Funds' are calculated using the formula: 'Account Value' (Equity) - Sum of all 'Initial Margins' of opened positions.

* Please note that we do not deduct any tax from the interest you earn, and you should manage it according to the tax treaties in your country of residence.

Yes, you can trade fractional shares with 50K.
Fractional shares are portions of a full share of stock, allowing you to invest in companies without purchasing an entire share. This makes investing more accessible, especially in high-priced stocks, enabling you to diversify your portfolio even with limited funds. If a company pays dividends, you’ll receive a proportionate part of the dividend.

Advantages of Fractional Shares:
 - Accessibility: You can invest in high-value stocks like Amazon or Google without needing the funds to buy a whole share.
 - Diversification: With the ability to purchase smaller amounts of stock, you can spread your investment across a wider range of companies, reducing risk.
 - Flexibility: Invest amounts that align with your budget, not the price of a whole share, allowing for precise investment strategies.

Disadvantages of Fractional Shares:
 - Voting Rights: Typically, fractional shareowners do not receive voting rights in the company’s shareholder meetings.

* Please note that currently, fractional shares are available for US stocks only.

To deposit funds in your '50K' Real Account ('Invest' or 'Trade'), using a credit/debit card that haven’t been added yet, please perform the following steps:
1. Keep in mind that when depositing by a credit/debit Card - the card must belong to the account holder and the name should be shown on the card
2. Click on 'Account' at the lower right corner of '50K' app.
3. Click on 'Funds Management' and then on 'Deposit'
4. Click the '+Add' at the 'Credit/Debit Card' option At the 'Add Funds' page.
 4.1 Your card number
 4.2 Your card's expiry date
 4.3 The CVV code (3 digits on the back of your card)
 4.4 Click on "Add Card" button
 4.5 Click the amount you would like to invest and then click on 'Continue'
5. Once your credit/debit card has been added to your cards list, you should verify it by clicking the "Verify" button
6. Upload photos of both the front and the back of your credit/debit card. Please follow the security instructions before taking both photos
7. Once your card has been approved, you should see the deposited funds at your '50K' account's balance.
8. If your deposit hasn't been approved for any reason, you will be notified.

To deposit funds in your '50K' Real Account ('Trade' or 'Invest'), using a credit/debit card have already been added, please perform the following steps:
1. Click on 'Account' at the lower right corner of '50K' app.
2. Click on 'Funds Management' and then on 'Deposit'
3. Click on one of the shown cards, have been already added
4. Enter the amount you want to invest and click on 'Invest'.
5. Once the transaction is completed and approved by your credit card company, you should see the deposited funds at your '50K' account's balance.
6. If your deposit hasn't been approved for any reason, you will be notified.

To deposit funds in your '50K' Real Account ('Trade' or 'Invest'), using your Apple Pay or Google Pay, please perform the following steps:
2. Click on 'Account' at the lower right corner of '50K' app.
3. Click on 'Funds Management' and then on 'Deposit'
4. Click the 'Google Pay' or 'Apple Pay' button.
5. Enter the amount you would like to invest.
6. Click on 'Pay with G Pay' or 'Pay with Apple Pay' button.
7. Once your card has been approved, you should see the deposited funds at your '50K' account's balance.
8. In case your deposit is not approved for any reason, you will be notified.

* Please note that in case you are using Google Pay or Apple Pay with a credit/debit card that hasn't been verified yet by '50K', it needs to be verified first before making a deposit.

To deposit funds in your '50K' Real Account ('Trade' or 'Invest'), using a Wire Transfer, please perform the following steps:
1. Keep in mind that when depositing by a wire transfer - the bank account, being used for sending the wire transfer, must belong to the '50K' account owner.
2. Click on 'Account' at the lower right corner of '50K' app.
3. Click on 'Funds Management' and then on 'Deposit'
4. Click the '+Add' at the 'Wire Transfer' option
5. Review '50K' ('50CoinsCY') bank account details (This your transaction's destination) and click on 'Create New Transaction' button.
6. A new Transaction ID has been created, please make sure to include it when issuing the transaction documents at your bank.
7. Should you have the transaction approval document ready, you may upload it by clicking on 'Upload File' button.
8. Should you want to upload the transaction approval document later, you may click on 'Upload Later' button.
9. In both cases (step 7 or step 8), you should see the new transaction ID at the 'Deposit' page. In case you have already uploaded the transaction approval document (step 7), the transaction is verified. Otherwise (step 8), click on the 'Verify' button, once you have the transaction approval document ready for upload.
10. Once your transaction has been approved and funds were received successfully, you should see the deposited funds in your 50K account's balance.
11. In case your Wire Transfer hasn't been approved for any reason, you will be notified.

Yes. We support 'GiroPay' and 'Sofort'
1. Click on 'Account' and then on 'Funds Management'
2. Click on 'Deposit'
3. Click on 'GiroPay' or 'Sofort'
4. Enter the amount you want to deposit and click 'Submit'
5. Continue with the payment process in 'GiroPay' or 'Sofort' respectively.

*Please note that both 'GiroPay' and 'Sofort' are not available in all countries. Please make sure that 'GiroPay' and 'Sofort' are available in your country.

The minimum deposit amount is 5€.
The maximum deposit depends on your selected payment method.

The minimum Deposit amount is 5€.

No.

Yes. We Support 'Plaid' - Financial services company
1. Click on 'Account' and then on 'Funds Management'
2. Click on 'Deposit'
3. Click on 'Real-Time Bank Transfer'
4. Enter the amount you want to deposit and click 'Submit'
5. Continue with the payment process in 'Plaid'

*Please note that 'Plaid' is not available in all countries. Please make sure that 'Plaid' is available in your country.

Want to withdraw funds from your account? No problem! Customers may withdraw funds from their '50K' Real money account at any time.
In order to withdraw funds from your account, Please perform the following steps:
1. Click on 'Account' and then on 'Funds Management'
2. Click on 'Withdraw'
3. Select your payment method to use for your withdrawal
4. Enter the amount you want to withdraw
5. Click on 'Continue'

Withdrawals are processed within one business day after receiving the withdrawal request. Once the instruments have been sold and your withdrawal method approved, funds will be transferred back to your original deposit method. This typically takes between 1-5 days, depending on the payment method used and your bank.

The minimum withdrawal amount is:
1. For credit/debit cards, the minimum withdrawal amount is 5€. In case less than 5€ is available for withdrawal, a fee of 5€ shall be charged.
2. For Wire Transfers, the minimum withdrawal amount is 500€. In case less than 500€ is available for withdrawal, a fee of 10€ shall be charged.

No, but in case the amount left in your account is less than the minimum amount for withdrawal, a fee shall be charged:
1. For Credit Cards, the minimum withdrawal amount is 5€. In case less than 5€ is available for withdrawal, a fee of 5€ shall be charged.
2. For Wire Transfers, the minimum withdrawal amount is 500€. In case less than 500€ is available for withdrawal, a fee of 10€ shall be charged.

No fees are charged when trading US stocks. To review the fees being charged when trading other instruments, you may refer to our Fees page.

No.

No.

No, but in case the amount left in your account is less than the minimum amount for withdrawal, a fee shall be charged:
1. For Credit Cards, the minimum withdrawal amount is 5€. In case less than 5€ is available for withdrawal, a fee of 5€ shall be charged.
2. For Wire Transfers, the minimum withdrawal amount is 500€. In case less than 500€ is available for withdrawal, a fee of 10€ shall be charged.

1. In case you want to see the charge of an opened position, do the following steps:
 1.1 On the 'Portfolio' page, click on a specific open position and then click 'Position Info' in the pop-up menu.
 1.2 Scroll down the menu and watch the 'Premium' aggregated value has been charged so far.
2. In case you want get a full report on your charges, do the following steps:
 2.1 Click on 'Account' at 50K app main page.
 2.2 Click on 'Reports'.
 2.3 Click on 'Account Statement Report', Select the required time period and click on 'Submit'.
 2.4 Your requested report should be sent to your email.

* Aggregated premium value is being updated on an hourly basis
** In case you hold a position for a part of the day, only relative portion is being collected

No.
Currency conversion occurs each time you buy or sell financial instruments quoted in a currency different from your account's denomination. '50K' utilizes the forex pair prices quoted in the Trade Account, which have tight spreads.

'50K' is a domain owned and operated by 50CoinsCY Ltd (Formerly: UR Trade Fix Ltd), a Cyprus Investment Firm (CIF) authorized and regulated by the Cyprus Securities and Exchange Commission (CySEC) with a License number 282/15.

'50K' is a domain owned by 50CoinsCY Ltd operates under CySEC regulation and is available in all of the following countries:
Austria, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Norway, Poland, Portugal, Slovakia, Spain and Sweden.

You can contact our support team at our Contact Us page or send an email to support@50K.trade

Our Customer Service team is ready to assist you. Please leave us a message on the Contact Us page or send an email to support@50K.trade.

Our Customer Service team is ready to assist you. Please leave us a message on the Contact Us page or send an email to support@50K.trade.

Our Customer Service team will be happy to hear from you. Please leave us a message on the Contact Us page or send an email to support@50K.trade.